Our Support Services
Comprehensive support services that ensure smooth and efficient payment processes
Client Support
Our client support team is available to answer any questions that you may have and provide expert guidance on all things CT Payer.
Cardholder Support
Our cardholder support team is available to answer any questions that cardholders may have and address any issues that may arise.
Technical Support
Our technical support team is available to help resolve any technical difficulties you may experience with our platform.
Consultation Services
Schedule a call to discuss any current or future payment needs and strategize on a plan that will optimize your payment processes and drive results.
Documentation
Customer Facing Materials
- CT Payer Information Kit
- Quick Start Guide for Admins/SMs
- Quick Start Guide for SCs
- Card Inventory Security Guide
- API Integration Guide
Participant Facing Materials
- Card Carrier (with card attached)
- Cardholder FAQs
- Cardholder Agreement Short Form
- Cardholder Agreement