The Patient Payments Solution
CT Payer provides a unique HIPAA Safe & HITECH Secure payment solution for clinical trial patient payments as well as research subject and study participant stipends, reimbursements, and honorariums.
The CT Payer Solution
Study payments made easy!
HIPAA Safe & HITECH Secure Cards
Anonymous, Reloadable, Instant Issue
How It Works
Overview of the payment process
Payee Services
Add, manage, and pay study participants
Card Services
Order and manage card inventory
User Services
Add and manage users
Account Services
Add and manage studies and accounts
Reports
Account statement & user activity reports
Welcome Letter
Thank you for your interest
Benefits for Life Science Companies
Recruitment and Retention
Our subject stipend and reimbursement solution for clinical trials and research studies provides instant gratification and convenience which improves study participant recruitment and retention.
Cost-Savings
Less expensive than cutting and mailing checks. Organizations can reduce their cost per payment by as much as 75% by using a reloadable card for subject stipends and reimbursements.
Efficiency
Eliminates the administrative hassles and headaches associated with the use of inefficient payment options like cash, checks, or gift cards for subject stipends and reimbursements.
Audit and Funds Control
Complete transactional transparency through web based reports and hierarchical administration on a company, study, or site basis. Physical control of card funding may be maintained at the sponsor, CRO, investigator, or site level.
HIPAA Safe & HITECH Secure
Anonymous, reloadable, instant issue, prepaid Visa cards keeps patient’s PHI (protected health information) private, ensure data security and eliminate the risks associated with the HIPAA Privacy Rule and HITECH Act.
API Integration
Our platform can be integrated with internal clinical trial management systems (CTMS) or electronic data capture (EDC) systems to assign cards to study participants and trigger payments automatically.
Benefits for Study Participants
Privacy
No personal information is required to obtain or use a CT Payer card. Cards are activated with the initial card load.
Instant Gratification
Study participants have instant “free & clear” access to 100% of their stipend, reimbursement, or honorarium payment.
Nationwide Acceptance
The card can be used to make purchases at millions of Visa locations nationwide, at the point-of-sale, online, and over the phone.
Convenience
Participants do not need a bank account or have to undergo a credit check; no check cashing fees or special trips to the bank.
Cash Access
Access cash through PIN Debit with cash back transactions and bank teller cash withdrawals.
Security
If a card is lost or stolen, the remaining funds can be easily transferred by a study coordinator to a replacement card.
Key Features of Our Solution
Online Payment Management
Navigate your payment processes effortlessly with our intuitive and easy-to-use interface.
HIPAA Safe and HITECH Secure
Anonymous, reloadable, instant issue, prepaid Visa cards that do not require the collection of any patient PHI.
Program Support
Rollout programs confidently with our proven methodology, flexible rollout strategies, and unmatched experience.
Cardholder Support
Real-time access to card balance and transaction history, lost/stolen card reporting and more.
Click below to explore more features
Online Payment Management
Clinical Trial Payment Cards
Cardholder Support
Funding Methods
Premium Hosting
How to Get Started
Request Information Kit
Take some time to review our information kit with your team and discuss your specific needs. The CT Payer patient payments solution is ideal for risk adverse companies that do not want to compromise on sharing patient’s protected health information. Once you have a general consensus that our patient payments solution is something that you’re interested in further evaluating, you’re ready for the next step. Click here to request our information kit.
Request Online Demonstration
Our online payment platform was designed specifically for clinical research and other study related payments where patient and participant privacy is a primary concern. During the live demo, we’ll walk you through our payment modules and APIs, answer any questions, and discuss your specific needs. Click here to request an online demonstration.
Complete Startup Forms
After your online demonstration, we’ll provide you with the startup forms you’ll need to complete and return to us to get started. Just a simple services agreement and client due diligence form to complete. Click here to get started now.
Onboarding
- Complete client due diligence form
- Execute service agreement
- Attend client portal training
- Order cards and secure inventory
- Transfer funds to payout account
- Prepare team for program launch
- Launch program
What Our Customers Say
★★★★★
“Our site has been using these cards since 2008 when we heard about them at the Site Solutions Summit meeting. We love them. They are very low in cost, patients like them, and it cuts down our time on bookkeeping with fewer checks. We don’t see a downside.”
Carolyn M.
President
★★★★★
“Prior to using CT Payer, we had a lot of difficulty with checks and distributing them in a timely manner. We were looking for a clinical trial payment solution that did not require us to provide patients’ SSNs. Our IT department had informed us that that was going to be a big deal.”
Ryan P.
Senior Accounting Associate
★★★★★
“Their technology has allowed us to pay patients on the same day they see the doctor. Their online system is very easy to use. Cutting checks was a much longer and more involved process so it was common that we had to inform patients that they would receive their check in the mail.”
Susan M.
Accounts Payable
★★★★★
“Some of our studies involve phone surveys. Having a reloadable card in the patients hand is a nice retention tool because it allows us to pay them right away and provides patients with instant gratification.”
Miriam P.
Clinical Research Manager
★★★★★
“Working with your company has been a pleasure and made our data collection goals possible. Thanks so much for your cooperative services and stellar customer support. We couldn’t have accomplished our goals without your help.”
Michael L.
Clinical Trial Manager
Your Questions Answered
Find answers to common questions about our services and how we can help streamline your study payments.
How does CT Payer simplify study payments?
Our platform automates and manages the entire payment process, ensuring the timely and accurate disbursement of subject stipends and reimbursements while reducing administrative burdens.
What types of studies can benefit from CT Payer's services?
What support does CT Payer offer?
We offer comprehensive support, including consultative services, onboarding assistance, client support, cardholder support, and technical support.
What information is required for program approval?
Company information, program information, and certification of beneficial owner(s), pursuant to Section 1020.230 of Title 31 of the U.S. Code of Federal Regulations (31 CFR 1020.230).
Is the CT Payer card a gift card?
No. The CT Payer is not a gift card. The CT Payer card is a HIPAA safe and HITECH secure prepaid Visa card issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S..A. Inc.
Can CT Payer integrate with existing systems?
Absolutely, our payment APIs can be intgrated into your existing systems to further automate your operations and customize the CT Payer solution.
Is CT Payer secure?
Yes, the CT Payer solution is HIPAA safe and HITECH secure. We prioritize security and compliance, using advanced encryption and secure protocols to protect all transactions and sensitive data.
How long will it take to setup my program?
The setup and approval process is typically in 1-2 business days from the time the completed agreement and client due diligence form have been received.