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Find answers to the most common questions about contacting CT Payer

Your Questions Answered

How quickly can I expect a response?

We aim to respond to all inquiries within 24 hours during business days.

How do I contact cardholder support?

For security, you will need to submit a support ticket through the cardholder portal. Our cardholder support team is available Monday through Friday from 9 AM to 5 PM ET.